Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't access website on Firefox, but can from other browsers at the same time, same computer

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

Andy Wachs
Andy Wachs
more options

I get this message when trying to access this site: "We can’t connect to the server at www2.optumrx.com"

I can then go to another browser, like Edge and I have no problem accessing the site. I am using a Windows 11 Lenovo computer running Firefox 120. This problem just started to occur.

I get this message when trying to access this site: "We can’t connect to the server at www2.optumrx.com" I can then go to another browser, like Edge and I have no problem accessing the site. I am using a Windows 11 Lenovo computer running Firefox 120. This problem just started to occur.
Attached screenshots

Chosen solution

i had a wee bit of a dns issue because security is set high, but after allowing the site it worked. see screeenshot Who are you using for DNS and check the browser DNS settings?

Read this answer in context 👍 1

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Chosen Solution

i had a wee bit of a dns issue because security is set high, but after allowing the site it worked. see screeenshot Who are you using for DNS and check the browser DNS settings?