Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot send email in Thunderbird

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by david

more options

I have read and followed the suggestions on this but I still cannot send an email. I get this error

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout003.msg.chrl.nc.charter.net cmsmtp 108.147.228.97 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

Now why would thunderbird block my messages? I don't use virus program. I use windows 7. Charles

I have read and followed the suggestions on this but I still cannot send an email. I get this error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout003.msg.chrl.nc.charter.net cmsmtp 108.147.228.97 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. Now why would thunderbird block my messages? I don't use virus program. I use windows 7. Charles

All Replies (1)

more options

Thunderbird is the messenger, reporting an error message from Spectrum. The problem is with Spectrum. This url gives more information to you: https://support.mozilla.org/en-US/questions/1370674#answer-1489717