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Mozilla Thunderbird Keeps asking for Password. Norton 360 to blame?

  • 3 replies
  • 0 have this problem
  • 8 views
  • Last reply by sfhowes

NumptyWolf2015
NumptyWolf2015
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Thunderbird kept asking for the Password for my Hotmail Account. As it was the old version of it I had I uninstalled it. I then installed the latest version Thunderbird 115.0.1 Supernova 64 BIt. It has started to ask for the Password again.

I am running Windows Ten Pro 64 2H2 Build 19045.3208 I have done everything in this link other than the install software.

https://windowsreport.com/thunderbird-k ... -password/

It is still doing this.

I have been told this may be due to Norton 360 that's installed on my PC. Also I have been told Norton 360 does not support client integration with Thunderbird.

Do you have any ideas? Thanks :)

Thunderbird kept asking for the Password for my Hotmail Account. As it was the old version of it I had I uninstalled it. I then installed the latest version Thunderbird 115.0.1 Supernova 64 BIt. ''' '''It has started to ask for the Password again.''' I am running '''Windows Ten Pro 64 2H2 Build 19045.3208''' I have done everything in this link other than the install software. https://windowsreport.com/thunderbird-k ... -password/ It is still doing this. ---------------------------- I have been told this may be due to '''Norton 360''' that's installed on my PC. Also I have been told Norton 360 does not support client integration with Thunderbird. Do you have any ideas? Thanks :)

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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What are the server settings? Is the authentication method OAuth2?

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Run Windows in safe mode to bypass Norton at startup to test its (probably negative) effect on TB.

NumptyWolf2015
NumptyWolf2015 Question owner
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Authentication Method: Normal Password

Server Name: outlook.office365.com Port: 993

SSL/TLS

sfhowes
sfhowes
  • Top 10 Contributor
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Try with the settings shown in the link in my first reply (hint: use OAuth2 authentication).