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can't SEND email through spectrum

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Toad-Hall

adenning2
adenning2
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Suddenly email password is not recognized ONLY in Thunderbird. Sever "times out" or does not recognize pass word,

Deleted and Reset all pass words. Re-downloaded and installed App.


All worked fine yesterday, Mac Mini Monterey 12.6.6 Thunderbird 102.12.0 (64 bit)

Spectrum help DOES NOT support 3rd party apps.

Suddenly email password is not recognized ONLY in Thunderbird. Sever "times out" or does not recognize pass word, Deleted and Reset all pass words. Re-downloaded and installed App. All worked fine yesterday, Mac Mini Monterey 12.6.6 Thunderbird 102.12.0 (64 bit) Spectrum help DOES NOT support 3rd party apps.
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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Spectrum provide the means for 3rd party apps via their own imap, pop and smtp server settings, but do not really have any knowledge on how anything works nor do they really care, after all they want you to use their webmail. They are not unique, it's a common issue.

Usually port 465 uses Connection SEcurity: SSL/TLS and port 587 uses Connection Security: STARTTLS

Try port 587 Connection Security: STARTTLS

Exit Thunderbird allow a few moments for background processes to complate and start Thunderbird.