Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Text input issues

  • 3 replies
  • 0 have this problem
  • 3 views
  • Last reply by Paul

more options

This is a problem I've been having on and off for a while now. It seems to only happen on specific web sites, and only in Firefox (I use the Beta browser). On some sites the issue seems intermittent, while on others it's there every time. The issue is this: it seems that my keyboard (SwiftKey) fails to correctly recognize text input fields as such. Some times this leads to text input being doubled, as the autocorrect system fails to remove the direct input to replace it with the corrected word. Typically it means every word is capitalized, as every word is seen by the keyboard as the first word in a field. Some times the keyboard doesn't open at all. Erasing text is often either entirely impossible or extremely slow, as is navigating already input text.

Ive tried clearing both browser and keyboard caches with no change. Visiting the same sites in Chrome has everything work as intended.

This is a problem I've been having on and off for a while now. It seems to only happen on specific web sites, and only in Firefox (I use the Beta browser). On some sites the issue seems intermittent, while on others it's there every time. The issue is this: it seems that my keyboard (SwiftKey) fails to correctly recognize text input fields as such. Some times this leads to text input being doubled, as the autocorrect system fails to remove the direct input to replace it with the corrected word. Typically it means every word is capitalized, as every word is seen by the keyboard as the first word in a field. Some times the keyboard doesn't open at all. Erasing text is often either entirely impossible or extremely slow, as is navigating already input text. Ive tried clearing both browser and keyboard caches with no change. Visiting the same sites in Chrome has everything work as intended.

All Replies (3)

more options

Hi

Do you experience this issue with GBoard or the standard keyboard app on your device?

more options

I haven't tried with any other keyboard apps on my current phone and I don't think it made any difference on previous ones, but I'll check with Gboard (which is the standard on my phone) the next time I encounter the issue.

more options

Thank you. You may also want to try the Release version of Firefox for Android available from the Google Play store.