Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot sent or receive messages - Thunderbird 91.3 / Win 10

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Gregory

more options

Until last night everything worked just fine. Today, without any update from Thunderbird or Bitdefender or Windows 10, I cannot sent or receive any email from my @gmail.com account.

The error message is not always the same. Sometime it says "could not connect to mail server imap@gmail.com; the connection was refused", others "the message could not sent because the connection to SMTP smtp.gmail.com timed out. Try again.", etc.

I already reinstalled TB (fully purged), re-login after 2-3 failed attempts, because I was receiving a "wrong password or configuration" message.

Any ideas on fixing this?

Until last night everything worked just fine. Today, without any update from Thunderbird or Bitdefender or Windows 10, I cannot sent or receive any email from my @gmail.com account. The error message is not always the same. Sometime it says "could not connect to mail server imap@gmail.com; the connection was refused", others "the message could not sent because the connection to SMTP smtp.gmail.com timed out. Try again.", etc. I already reinstalled TB (fully purged), re-login after 2-3 failed attempts, because I was receiving a "wrong password or configuration" message. Any ideas on fixing this?

All Replies (1)

more options

Me to i have the same problem. I use windows 7 sp1.

Yesterday i can send - receive normal with my gmail accounts.

Today i can't.

Is there any general problem?

Is there any site to check the mail accounts links if work normally at general?