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Firefox doesn't recognize my password to enter in Metamask

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  • 1 has this problem
  • 18 views
  • Last reply by FredMcD

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A few days ago I installed Firefox on my desktop (Windows 10) and then dowloaded Metamask Extension. The problem is that every time I tried to sign in Metamask is not recognizing the password ( I'm 100% secure it's the right one) and I'm forced to remove the MM extension and re-install again Metamask from the seed phrase, what it's not normal and it's very dangerous because I had to expose the seed words every time to sing in in MM. With others Browsers this is not happening. I will appreciate your help in this matter

A few days ago I installed Firefox on my desktop (Windows 10) and then dowloaded Metamask Extension. The problem is that every time I tried to sign in Metamask is not recognizing the password ( I'm 100% secure it's the right one) and I'm forced to remove the MM extension and re-install again Metamask from the seed phrase, what it's not normal and it's very dangerous because I had to expose the seed words every time to sing in in MM. With others Browsers this is not happening. I will appreciate your help in this matter

All Replies (1)

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Is this an add-on or a website? You should check with Metamask support.