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Why do I have to keep downloading more than twice?

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  • 1 has this problem
  • 3 views
  • Last reply by Terry

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Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Apple help talking to Volunteers

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Ive had Firefox for a very long time. In advertently I Closed the account and now downloading it Twice tbey keep asking me to download again. Why? I was about to call Apple help talking to Volunteers ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Modified by Chris Ilias

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Do you have Firefox already installed? What account did you close? Who is asking you to download what?