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With the new version our mail server doesn't work

  • 2 replies
  • 1 has this problem
  • 25 views
  • Last reply by sfhowes

rm14
rm14
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Hallo Everybody,

Since version 78.3.1 our mail server is not working. it only works with "None" connection security.

Our Mail server settings POP3, IMAP, SMTP The following servers and settings are required

POP3 : pop3.berg.net 110 995 IMAP : imap.berg.net 143 993 SMTP : smtp.berg.net 25 465 or 25

The error message says that the username or password is incorrect, but everything is correct. but if I set the SSl to no security, it works. Do you have an idea for us? TNX

regards Reza

Hallo Everybody, Since version 78.3.1 our mail server is not working. it only works with "None" connection security. Our Mail server settings POP3, IMAP, SMTP The following servers and settings are required POP3 : pop3.berg.net 110 995 IMAP : imap.berg.net 143 993 SMTP : smtp.berg.net 25 465 or 25 The error message says that the username or password is incorrect, but everything is correct. but if I set the SSl to no security, it works. Do you have an idea for us? TNX regards Reza
Attached screenshots

All Replies (2)

christ1
christ1
  • Top 10 Contributor
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The minimum required TLS version is 1.2 for Thunderbird 78 - see release notes. https://www.thunderbird.net/en-US/thunderbird/78.0/releasenotes/

Presumably you'll have to adjust your mail server config to support TLS v1.2.

sfhowes
sfhowes
  • Top 25 Contributor
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See the attached picture that shows the error when connecting to berg.net.

https://support.mozilla.org/en-US/questions/1295861