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Multiple Select All checkbox not working with Mozilla(60.6.1esr)

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by caakash998

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Mozilla Firefox doesn't recognize mouse click in the case of selection of multiple checkboxes.

If I click and move the cursor away from the position I clicked, then it's working but why is this?

Mozilla Firefox doesn't recognize mouse click in the case of selection of multiple checkboxes. If I click and move the cursor away from the position I clicked, then it's working but why is this?
Attached screenshots

Modified by caakash998

All Replies (6)

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Where is this? A web page or Firefox?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

Where is this? A web page or Firefox? Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
It is on webpage .Yes i tried but it still there.
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Sorry, computer was sick.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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caakash998 said

yes i try the above mention steps but still issue is there in FF(60.6.1 esr)

Modified by caakash998

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Maybe you have (had) a Legacy extension in Firefox 56 that allows multiple selected checkboxes to get marked and this extension won't work in current Firefox releases that only support Web Extensions.

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cor-el said

Maybe you have (had) a Legacy extension in Firefox 56 that allows multiple selected checkboxes to get marked and this extension won't work in current Firefox releases that only support Web Extensions.

I follow the above mention link troubleshooting steps but still issue is there. I check extension in add-ons in Mozilla(56.0) but we are not using any legacy extension for checkbox.