Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send or rceive emails; get message 'Authentification Failed' What should I do?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by christ1

more options

I have suddenly been unable to send or receive emails. I get a message 'Sending of password for user ............ did not succeed. Mail server ......... responded: Authentication failed. I am then asked to enter a new password but this is not accepted. What should I do?

I have suddenly been unable to send or receive emails. I get a message 'Sending of password for user ............ did not succeed. Mail server ......... responded: Authentication failed. I am then asked to enter a new password but this is not accepted. What should I do?

Chosen solution

Mail server .........

What is the mail server?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Mail server .........

What is the mail server?