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Pdf wont send

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

aeprentice
aeprentice
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So I can attach and send an excel file but I cant send a pdf file. It comes up with this: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

So I can attach and send an excel file but I cant send a pdf file. It comes up with this: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Assuming this is a new Write message and not you trying to forward an email...

Is the pdf locally stored on your computer? How big is the pdf document? Do you have any Anti-Virus product scanning out going mail ?

Suggest you start by accessing the AV product and stop it scanning outgoing mail then retry sending.