Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tabs will not load, even in safe mode

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Shadow110

more options

Hello. In the latest version of Firefox, none of my tabs will load when clicked. When I select one, the browser will display a blank page and does no show the loading symbol when a tab loads. I can still select my tab history and it will show the pages I visited, but it will not allow me to go to the site if I click one of them. This problem only applies to existing tabs, I can create new ones and they will work perfectly fine. I tried using safe mode and they still wont work.

Hello. In the latest version of Firefox, none of my tabs will load when clicked. When I select one, the browser will display a blank page and does no show the loading symbol when a tab loads. I can still select my tab history and it will show the pages I visited, but it will not allow me to go to the site if I click one of them. This problem only applies to existing tabs, I can create new ones and they will work perfectly fine. I tried using safe mode and they still wont work.

Chosen solution

Hi, SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If it is please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (2)

more options

This is what it looks like for me

more options

Chosen Solution

Hi, SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If it is please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.