Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Don't show image when to clear all cache, cookie in Firefox 57.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Dear all,

I have a problem with my website. My website use lazy load to show images when load page. It's okay until I updated Firefox 57 when I clear all cache, cookie in Firefox 57 and load page, my website don't show image.

So what is my problem and how to resolve it?

I'm waiting for solutions.

Tks all.

Dear all, I have a problem with my website. My website use lazy load to show images when load page. It's okay until I updated Firefox 57 when I clear all cache, cookie in Firefox 57 and load page, my website don't show image. So what is my problem and how to resolve it? I'm waiting for solutions. Tks all.

All Replies (2)

more options

Check Your Code

W3C.org (World Wide Web Consortium) in charge of standards and practices and future development of web pages and web browsers make the rules on code. Mozilla Firefox follows these rules. W3C.org Who make the rules for web code. HTML https://validator.w3.org/ CSS https://jigsaw.w3.org/css-validator/ and https://validator.w3.org/i18n-checker/ and http://mobile.css-validator.org/

Please let us know if this solved your issue or if need further assistance.

more options

You can see a special padlock at the left end of the location/address bar.

  • a padlock with a strike through means that mixed active content is blocked.
  • a padlock with an exclamation mark attached means that mixed passive content (e.g. images) is present, but not blocked.

The shield icon, previously used for mixed active content, is now used for Tracking Protection.


If images are missing then check that you do not block images from some domains.

  • you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily

Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".

Check "Tools -> Page Info -> Media" for blocked images

  • select the first image and use the cursor Down key to scroll through the list
  • if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain

You can check these preferences on the about:config page and make sure they have the default value.

  • permissions.default.image (1)
  • network.http.sendRefererHeader (2)

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons. https://support.mozilla.org/en-US/kb/tracking-protection-firefox If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

See also: