Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop "save image prompt" from popping up while scrolling.

  • 1 reply
  • 10 have this problem
  • 34 views
  • Last reply by bernoullis

more options

I have an IPhone 6s+ 10.3.3 and as I'm scrolling/navigating a website, without a long press or 3D press, the save image prompt is consistently popping up. Has anyone else had this issue?

I have an IPhone 6s+ 10.3.3 and as I'm scrolling/navigating a website, without a long press or 3D press, the save image prompt is consistently popping up. Has anyone else had this issue?

All Replies (1)

more options

I am having the same problem using Firefox for iOS 10.3 on an iPad Pro. For the past couple of weeks (after a Firefox update?), almost every time I touch a part of the screen, to click on a link or scroll the page, for example (it only requires the briefest touch of the screen), a popup appears in the corner with the options to "Save image" and "Copy image". The top part of the pop-up gives what appears to be a URL for a graphic element of the page that has apparently been touched. It is infuriating!

The page is then frozen until the screen is touched somewhere else, when the pop-up disappears, but it is likely to appear again just as quickly when I touch the screen again elsewhere! This ONLY happens with Firefox for iOS. The other browsers I have tried on the iPad (Safari, Chrome, Opera and Dolphin) do NOT suffer from this problem.

Because of this issue, Firefox for iOS is pretty much unuseable, so I have abandoned it for the time being

Modified by bernoullis