Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't login to Mozilla support

  • 1 reply
  • 3 have this problem
  • 9 views
  • Last reply by Enigma

RickTallman1
RickTallman1
more options

When I tried to login to Mozilla Support I was told my username or password were invalid. So I requested to reset my password but no email was received. Then I tried, 'Forgot User name' but again no email was received. I had to resort to creating a new account under a different email address. Please tell me how to fix this problem.

When I tried to login to Mozilla Support I was told my username or password were invalid. So I requested to reset my password but no email was received. Then I tried, 'Forgot User name' but again no email was received. I had to resort to creating a new account under a different email address. Please tell me how to fix this problem.

All Replies (1)

Enigma
Enigma
more options

Hello  ! You're logged in and just posted your first question ...... If you want to ask another question : Click on 'Ask a question' at the top of this page.