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how do stop random character symbols and diacritical symbols from appearing in emails that were forwarded to me?

  • 6 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

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random character symbols and diacritical symbols often appear in body of email that were forwarded to me--usually in the place of regular punctuation, like an apostrophe.

random character symbols and diacritical symbols often appear in body of email that were forwarded to me--usually in the place of regular punctuation, like an apostrophe.

All Replies (6)

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Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.

Fonts Information - Detected via Flash http://browserspy.dk/fonts-flash.php?detail=1

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Make sure that you have selected the correct encoding (UTF-8).

  • View -> Text Encoding
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FredMcD - thanks for responding, but i don't know what "address bar" you're referring to. cor-el - thanks for responding, but i don't see (UTF-8) after any of the options under "Text Encoding" under "View" - i do have it set on "Wstern", as opposed to "unicode" also, i noticed this forum appears in "Firefox" Support Forum and my problem is occurring in Thunderbird, which i use for emails. is there a different forum dealing with Thunderbird issues?

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You can try to select Unicode and not Western to see if that has effect.

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cor-el - actually, i was in the wrong place looking for "UTF-8" - i was under "View" instead of "Tools"-"Options"-"Display"-"Advanced"-"Text Encoding"-"Incoming Mail"- where i found the "(UTF-8) option. i clicked on it and seems to have worked. Thanks!

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You're welcome.

When you select a Windows or Western encoding and the content is Unicode then you see the separate bytes instead of the real character and that can be a capital 'A' with some accent above it.