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Gray square shows in down-left side of the page

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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Hello,

Gray square shows in down-left side of the page. Unable to hide. The square chase me everywhere. In Internet surfing, options, or any other tabs in Mozilla

help

Hello, Gray square shows in down-left side of the page. Unable to hide. The square chase me everywhere. In Internet surfing, options, or any other tabs in Mozilla help
Attached screenshots

Chosen solution

Why are you using an ancient version of Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Why are you using an ancient version of Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?