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how to repair or reinstall address book

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  • Last reply by Toad-Hall

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i installed Thunderbird and tried to import .pst file from outlook, and the email stalls when i enter a letter or start to enter a email address. and the address book doesn't show the names.

i installed Thunderbird and tried to import .pst file from outlook, and the email stalls when i enter a letter or start to enter a email address. and the address book doesn't show the names.

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re :tried to import .pst file from outlook,.....the address book doesn't show the names.

Thunderbird has no knowledge about .pst files and so cannot import them. The issue of import from Outlook started a while back and was disabled, so you may need to go back to an old version in order to achieve this.

select the language of choice and downoad the exe file.

Or you could export the emails as .eml files and import them. Or you could use a converter to get emails in mbox format and import them. Install this addon extension to import those files: ImportExporttools:

In order to install a downloaded extension, please do the following:

  1. Click the menu button New Fx Menu and choose Add-ons.
  2. Drag your downloaded XPI file to the Add-ons Manager tab and drop it.

or

  1. Click the menu button New Fx Menu and choose Add-ons.
  2. Click the gear icon at the top-right corner to the left of the search box and select Install Add-on From File…
  3. Locate the XPI file you downloaded and click Open.
  4. You may need to restart Thunderbird when prompted.

For more detailed instructions and information about installing add-ons, see Installing an Add-on in Thunderbird.

Address books could be exported as comma separated .csv files and then they can be imported.