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can't connect to server

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by gowings

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I get the message. Thunderbird will not connect to my service provider server. I have had this program running for 3 years with no issues. I uninstalled the program and my profile from the PC. Re installed and tried to re set up my email account. I contacted my service provider and ran thru a few checks but all is well with all other programs on my PC. I don't have any virus software running. The weird thing my Firefox now does not work either. It says can't connect to server, Yet others like google and IE work fine.

Thanks Gowings

I get the message. Thunderbird will not connect to my service provider server. I have had this program running for 3 years with no issues. I uninstalled the program and my profile from the PC. Re installed and tried to re set up my email account. I contacted my service provider and ran thru a few checks but all is well with all other programs on my PC. I don't have any virus software running. The weird thing my Firefox now does not work either. It says can't connect to server, Yet others like google and IE work fine. Thanks Gowings

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Running windows 10 I forgot to mention

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checked my windows firewall they are checked to allow.