Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost my pass word

more options

Have transferred my thunderbird programme to my new computer because the old computer crashed. The new downloaded programme is asking for a password which I cannot remember- can you please help.

Have transferred my thunderbird programme to my new computer because the old computer crashed. The new downloaded programme is asking for a password which I cannot remember- can you please help.

Chosen solution

It would be asking for the password to your email account. Your email password is between you and your email provider. You will have to work with them to reset your forgotten password. Most providers have a link to reset passwords on their email help page.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

It would be asking for the password to your email account. Your email password is between you and your email provider. You will have to work with them to reset your forgotten password. Most providers have a link to reset passwords on their email help page.