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After not using since Sept, Tb is downloading new messages to subfolder of inbox and ignoring universal inbox. Tb updated when I turned it on.

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  • Last reply by Spamlet

Spamlet
Spamlet
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(I have to admit that I find the folder tree for Tb confusing, even though I've used it ever since Outlook Express folded.)

When I turned on today, I was informed of a Tb update and let it proceed. This appeared to go OK apparently, but, when I pressed to download to my universal inbox, it started downloading thousands of old emails to a sub folder in which I put mail for 2013! (See snip.)

The many back mails are probably because Google passed my account back to virgin, recently, and I always leave my accounts set to leave copy on server.

I don't understand what has directed my incoming mail into a subfolder of my main account box. I don't understand why this is not showing up in unified folders (presumably sub folders don't show up in unified?).

As there are still thousands of old mails to download before I can even get at the latest ones, this is an almighty pain!

How do I specify the proper download folder?

(Further observation: My three other accounts are going into their right inboxes.)

(I have to admit that I find the folder tree for Tb confusing, even though I've used it ever since Outlook Express folded.) When I turned on today, I was informed of a Tb update and let it proceed. This appeared to go OK apparently, but, when I pressed to download to my universal inbox, it started downloading thousands of old emails to a sub folder in which I put mail for 2013! (See snip.) The many back mails are probably because Google passed my account back to virgin, recently, and I always leave my accounts set to leave copy on server. I don't understand what has directed my incoming mail into a subfolder of my main account box. I don't understand why this is not showing up in unified folders (presumably sub folders don't show up in unified?). As there are still thousands of old mails to download before I can even get at the latest ones, this is an almighty pain! How do I specify the proper download folder? (Further observation: My three other accounts are going into their right inboxes.)
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Modified by Spamlet

Chosen solution

OK I think I see what's happened now:

When I set up Tb on this m/c I got all my mail that was saved on the server filtered by year, and kept the filters.

Now that virgin has taken control back from google, historic messages are being downloaded again, and the 'before 2014' filter is putting the oldest ones in the 2013 folder. If I leave it downloading a bit longer, the stream will go back to the main Inbox. That's a relief! :)

Apologies for any confusion!

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Spamlet
Spamlet Question owner
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Chosen Solution

OK I think I see what's happened now:

When I set up Tb on this m/c I got all my mail that was saved on the server filtered by year, and kept the filters.

Now that virgin has taken control back from google, historic messages are being downloaded again, and the 'before 2014' filter is putting the oldest ones in the 2013 folder. If I leave it downloading a bit longer, the stream will go back to the main Inbox. That's a relief! :)

Apologies for any confusion!