Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to get profile information restored

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

Have Mac OS 10.6.8 Instructions for getting to Profile without opening Firefox say click on Finder and on Library. No Library listed on Finder page. Downloaded new Firefox, but same error message---profile not available. Have Old Firefox Data folder on desktop, but don't know what to do with it.

Basic problem is error message: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Have Mac OS 10.6.8 Instructions for getting to Profile without opening Firefox say click on Finder and on Library. No Library listed on Finder page. Downloaded new Firefox, but same error message---profile not available. Have Old Firefox Data folder on desktop, but don't know what to do with it. Basic problem is error message: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

All Replies (1)

more options