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Clicking on email hyperlink within messages crashes thunderbird

  • 1 reply
  • 1 has this problem
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  • Last reply by USLowRates

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I Open an email message, in the body of that message is an email address (shown as a hyperlink: <mailto:mymail@xyz.com>. When I left click that link, Thunderbird either freezes or crashes. Only way to reopen Thunderbird is to open "Task Manager" and end task. Then Thunderbird will reopen.

If I right click on that same link and select "Compose message to" it opens a new email message window with that email address in the "To:" field.

Thanks for any help provided with this issue.

  • JP*
I Open an email message, in the body of that message is an email address (shown as a hyperlink: <mailto:mymail@xyz.com>. When I left click that link, Thunderbird either freezes or crashes. Only way to reopen Thunderbird is to open "Task Manager" and end task. Then Thunderbird will reopen. If I right click on that same link and select "Compose message to" it opens a new email message window with that email address in the "To:" field. Thanks for any help provided with this issue. *JP*

All Replies (1)

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Apparently no one in this help forum has an answer for this. I will file a bug report.