Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Right Click & Help Menu Issues

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Recently I have noticed that the right click does not work on the bookmarks toolbar at the top of the window and I also cannot click "Help" at the top even though the other menus open fine.

I have tried Safe Mode, as well as disabling all add-ons and resetting Firefox. I can't see what version I have because I can't click the Help button. I have attached what it does when I right click on the bookmarks toolbar. It pops up a little square and nothing else.

I also just updated to the lastest version of Firefox and it hasn't fixed the issues.

Recently I have noticed that the right click does not work on the bookmarks toolbar at the top of the window and I also cannot click "Help" at the top even though the other menus open fine. I have tried Safe Mode, as well as disabling all add-ons and resetting Firefox. I can't see what version I have because I can't click the Help button. I have attached what it does when I right click on the bookmarks toolbar. It pops up a little square and nothing else. I also just updated to the lastest version of Firefox and it hasn't fixed the issues.
Attached screenshots

Modified by jeskes

All Replies (1)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.