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I can't close my notification window even though it has a button to close it.

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  • 2 have this problem
  • 8 views
  • Last reply by Matt

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When I have Thunderbird minimized and am working on something else, I will get a notification window that pops up when a get a new email. I used to be able to close this notification window, but in the last month, the "close" button doesn't work anymore. It pops up, covers something I'm doing, and I can't move it or close it. I just have to wait until it disappears. I still want notifications, but they pop up during a game where I only have so many seconds to do something. How can I be able to close the notification box?

When I have Thunderbird minimized and am working on something else, I will get a notification window that pops up when a get a new email. I used to be able to close this notification window, but in the last month, the "close" button doesn't work anymore. It pops up, covers something I'm doing, and I can't move it or close it. I just have to wait until it disappears. I still want notifications, but they pop up during a game where I only have so many seconds to do something. How can I be able to close the notification box?

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Have you tried running Thunderbird with add-ons disabled from the help menu, to see if an add-on is messing up.