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I keep getting"Download interupted"

  • 2 vastust
  • 9 on selline probleem
  • 3 views
  • Viimati vastas FredMcD

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When I try to download the latest version of Firefox I get the message "download interrupted Try again"When I try again the same thing happens. I was hoping the update would allow me to download "Shockwave"

When I try to download the latest version of Firefox I get the message "download interrupted Try again"When I try again the same thing happens. I was hoping the update would allow me to download "Shockwave"

All Replies (2)

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Try this:

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

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If you are still having problems, download the full installer using another computer and save the file to a thumb drive.