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Can not forward emails with Firefox, verizon says it is not their problem.

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  • Última respuesta de dockgsp

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On my sign in account I can not fwd emails using Firefox, I can fwd using explorer. My wife can fwd emails on Firefox on her sign in account on the same computer. Verizon says it's not their problem, because the email works when using explorer.

On my sign in account I can not fwd emails using Firefox, I can fwd using explorer. My wife can fwd emails on Firefox on her sign in account on the same computer. Verizon says it's not their problem, because the email works when using explorer.

Solución elegida

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Solución elegida

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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got message that Firefox 17 was installed and optimized for Yahoo.

Still can not FWD emails. Can you get into this computer on a share fix?