Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After installing the update to version 9 of Firefox, I can access some items on my toolbar. The log out button on my GMail can no longer be accessed, what's wrong.

  • 2 respuestas
  • 5 tienen este problema
  • 2 visitas
  • Última respuesta de Kleenex

more options

None of the toolbar items, on the log out row, on my gmail account are active anymore. I also had this problem with my discover account, I couldn't use the log out button there either. When I called Discover, they told me their site was not yet updated for for version 9 of Firefox.

None of the toolbar items, on the log out row, on my gmail account are active anymore. I also had this problem with my discover account, I couldn't use the log out button there either. When I called Discover, they told me their site was not yet updated for for version 9 of Firefox.

Solución elegida

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
more options

Thank you so much! After following your suggestion, all is well.......