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Bookmarks lost, restore doesn't work (backup files exist), library empty, power outage this morning, HELP.

  • 1 respuesta
  • 2 tienen este problema
  • 15 visitas
  • Última respuesta de cor-el

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power outage this morning... don't know if Firefox was open

Now bookmarks gone

library totally empty

backup restore yields message: "Unable to process the backup file"

cannot save new bookmarks

power outage this morning... don't know if Firefox was open Now bookmarks gone library totally empty backup restore yields message: "Unable to process the backup file" cannot save new bookmarks

Modificadas por frogspit el

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Solución elegida