Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Update

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de paul412

paul412
paul412
more options

I just updated Firefox today 12-09-2021. When I opened the app, I could not search, add a .com website nor could I change tabs. When I do open the app, sometimes it would take a long time to load. I turned off the WiFi and use the carrier, same thing happens.

I looked at the community knowledge base and found nothing related.

Any help will be great. I had to go back to safari grrrr. I’m using iPhone 12 Pro Max, iOS 14.6. This Firefox update is version 40.

Paul

I just updated Firefox today 12-09-2021. When I opened the app, I could not search, add a .com website nor could I change tabs. When I do open the app, sometimes it would take a long time to load. I turned off the WiFi and use the carrier, same thing happens. I looked at the community knowledge base and found nothing related. Any help will be great. I had to go back to safari grrrr. I’m using iPhone 12 Pro Max, iOS 14.6. This Firefox update is version 40. Paul

Solución elegida

Hi Paul,

We have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Moderator
  • Administrador
more options

Solución elegida

Hi Paul,

We have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!

paul412
paul412 Autor de la pregunta
more options

I installed the update and solved the problem.

Thanks