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I'm on a brand new install of Firefox and it keeps crashing just about every 15 minutes.

  • 7 respuestas
  • 1 tiene este problema
  • 9 visitas
  • Última respuesta de FredMcD

BGraschel
BGraschel
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I just installed Firefox onto my new computer, and with no add-ons or extensions being used, it keeps crashing practically every 15 minutes or so. Attached is the list of all the crashes.

I just installed Firefox onto my new computer, and with no add-ons or extensions being used, it keeps crashing practically every 15 minutes or so. Attached is the list of all the crashes.

Todas las respuestas (7)

BGraschel
BGraschel Autor de la pregunta
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Here are the crashes.

the-edmeister
the-edmeister
  • Moderator
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Please provide click-able hyperlinks for those Crash Reports.

FredMcD
FredMcD
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bp-e700efc5-976a-4f7a-b38f-a31c92161001

Signature: js::GCMarker::eagerlyMarkChildren

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 668583 NEW --- crash @ js::gc::ScanRope

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

BGraschel
BGraschel Autor de la pregunta
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Here's the crash reports in text form:

bp-28c5635b-884c-4bf0-af9f-8131e2161003 10/3/2016 5:53 PM bp-1e198163-34de-42b4-918c-b1a982161003 10/3/2016 5:52 PM bp-85551b2b-4439-4482-8ccc-8e18b2161003 10/3/2016 5:52 PM bp-bd12b11d-1567-4020-b546-31a882161001 10/1/2016 12:27 AM bp-4b078d80-c511-43dd-8efe-d2c292161001 10/1/2016 12:12 AM bp-e700efc5-976a-4f7a-b38f-a31c92161001 9/30/2016 11:26 PM bp-3fa04da7-dfae-485c-85f2-c1a582161001 9/30/2016 11:25 PM 92a66a3e-e1ba-4bab-b158-af335c6f1a51 9/30/2016 11:16 PM bp-941b6c2c-23ed-4837-ba41-c81092161001 9/30/2016 11:09 PM bp-78f66e80-6e83-40de-a9e8-4b9112161001 9/30/2016 11:03 PM bp-d03fb823-d760-4c83-9f6f-c26922160930 9/30/2016 12:34 AM bp-19f067b4-2bc2-4d1b-b572-f34332160930 9/30/2016 12:12 AM bp-2a1cf384-dab5-4bee-a52d-45f7f2160930 9/29/2016 10:16 PM bp-b38be6cb-adec-452a-a653-912402160930 9/29/2016 10:06 PM bp-92e1a367-a18f-4226-a83e-6649a2160930 9/29/2016 10:02 PM bp-ad199451-627f-42fa-be4f-c1d4b2160929 9/29/2016 12:18 AM

BGraschel
BGraschel Autor de la pregunta
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Updating my graphics card drivers and then disabling hardware acceleration seems to have fixed the problem. Will update if there are any more crashes.

BGraschel
BGraschel Autor de la pregunta
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There was another crash today, with hardware acceleration still turned off.

https://crash-stats.mozilla.com/report/index/bp-67fdef24-8e67-470c-8283-8df722161005

FredMcD
FredMcD
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Signature: nsINode::AddEventListener

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

nvd3dum.dll = NVIDIA Windows Vista WDDM driver

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration