Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost files after latest update HELP?

  • 2 respuestas
  • 1 tiene este problema
  • 8 visitas
  • Última respuesta de annd1

more options

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

After the last update on thunderbird actioned today I have lost a lot of my files with downloaded emails in. This is a business account and I am now panicking as important emails appear to be lost.

Solución elegida

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

It's unlikely that this has got anything to do with the update. When this is a business account I'm certain you do have a backup of your Thunderbird profile so that you'll be able to restore any missing messages. For the time being see http://kb.mozillazine.org/Disappearing_mail

more options

Thank you.