Thunderbird Community Forum

My Thunderbird upgraded to 128.1.1esr this morning and now I'm unable to delete sub-folders and folders under various email accounts. I've tried unsubscribing to the folder/sub-folder and still unable to delete. The folders also show an email count but the folders are actually empty.

Hello,

I have been using Carbonite as a backup system on my old computer. Recently the old computer crashed. On my new computer, I was able to restore almost all my Thunderbird files--about 3 GB (6500+ files). [Only 3 files were listed as "Restored, but the file's contents may differ from the original."--a tiny percentage so I'm not concerned about them.] From the Carbonite restore report, it appears all the files have been restored from an "old location" to a "new location". All the old locations (a list of 150+ pages) have exactly the same names as the new locations--in Thunderbird. When I open Thunderbird, however, I don't see any of those restored files.

When I reinstalled Thunderbird on the new computer, I did set up three e-mail accounts so I could take care of my regular business.

I tried using the Thunderbird import function. I tried importing both from "profile default" choice and by choosing what I thought was the correct profile folder. Both selections got an error message saying: "Import Failed Unexpectedly. More information may be available in the Error Console."

Several questions:

1) Where is the Error Console?

2) Should I first remove all the current e-mail account information from Thunderbird and try to import to Thunderbird with Thunderbird completely empty? (I have all the current e-mail backed up, so I am willing to do this.)

3) Is it possible that if I remove the current e-mail account info that, since the restored files are listed as being in what appears to be the correct location, they will just pop up automatically (Hey I can dream!)?

4) At 3 GB, are my restored files too big to import--can they be imported by breaking down into smaller pieces?

5) Is there another procedure I should be using?

Thank you for your help. Nina

I run Thunderbird 128.1.1 (64 bit) under Windows 11 on one PC, and Thunderbird 115.14.0 (32 bit) under Windows 10 on another. In both cases behaviour has recently changed. Email received from my PlusNet account is now automatically marked as read, before I have a chance to look at it. This causes me problems with my workflow. However, email received from my Gmail account behaves as normal (i.e. remains unread until I actively read it). I do not have any extensions installed. It seems likely that this behaviour changed with a recent update to Thunderbird? What can be done to revert behaviour to my old "normal"?

Very recently, when I click on "write" to do a new email I get the normal form but the body of the email is totally weird - paragraphs of some sort of "code" that looks like this:

- PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�0?E���?��Ub袪*?�>�-R�??{?V��Ǽ��??QU?� l"%3��3Vƃ�ښl ?�w%�?=���^i7+���-d?&�0�A�6�l4��?L6?0#�Ò�S O����?X��*��V$z�3?��?3����?��%p)O�???^�??���5}

I need to delete this stuff before writing the email. What do I need to do to get rid of this? Thanks

After auto update to 115.14.0 64 bit, Get Messages (from GMail) shows Inbox total rising and status shows 250 messages but no new messages appear. Each time I try to download messages the status shows the same number and totals increase by that amount. I've gone from 7000+ to almost 15000 trying various "solutions" i've found and tried. Last messages received were Sept 1st just before the update. Using GMail mail app (tremendously unacceptable) I'm able to view new messages but that app creates copious vacuum (S*KS). Background, I'm running a desktop on and currently updated Win 10 Pro with 400Gb free disk space and using No Thunderbird add-ins. As a long-time user of TB, this came as a big surprise and the only "solutions" I found even partially related were dated 4 or more years ago. These included: deleting certain profile files, disabling firewall, virus protection, and VPN. NoJoy! I'm almost to a point of backup, uninstall, re-install, and re-import but reluctant to do that because of 2 previously failed attempts to recover messages. If that is the only workable solution, please point me to an article that allows me to recover my previous message. Thanks in advance.

Hello,

I tried to add an email account but failed because of the error message on the screenshot.

I was able to add an email account within @163.com. This one has an APP specific password, not sure if that's the reason.

If someone could assist with this, it would be appreciated.

Thanks.

I recently had to reinstall my email account in Thunderbird when Yahoo (unannounced) changed their password policy. My email is billdinger@cox.net but is now being handled by Yahoo. Before this reinstall, everything had worked perfectly for years. However, Thunderbird is now downloading emails on it's own although I have told it not to via the Account settings - see attachment.

I normally use an intermediary program between Yahoo and the server called Pop Peeper which checks the mail and I delete mail I don't want to look at on the server using that program, then I activate Thunderbird which, as a result, just has access to the mail I want to see. Again, I have used this arrangement for at least 15 years without a problem.

I deactivated the email checker program to see if Thunderbird was doing the downloading of all mail on it's own and this is the case. What can I change or fix to stop this behavior?

Bill

PS - I'm not sure if the image I intended to attach completed uploading. The message on the page says "Uploading "TB Settings.jpg" but doesn't indicate it was completed. It's a small file 153 KB.

Before the last update I could Reply or Start sending a email & Save it & it would go into Drafts But No More It will not Save How can I Save a Email before sending????????? Yhanks Darryl

I'm on T'bird 128.1.1esr and have been a user for many years. I use T'bird to manage 5 email accounts.

In previous versions if there are new emails the Inbox folder turns blue and tells me how many new emails have been received. This is particularly useful to me as with so many email accounts to monitor I have a number of rules that move new emails into folders thus with the target folder colour changing to blue I (1) know how many new emails I have received and (2) I can make sure I find them all.

Except that this is no longer working. Sometimes the indication is that there are x new emails yet none appear, at other times there are x new emails but I cannot find them all (assuming they exist in the first place, see my first point) as it seems some folders with a new email are no longer turning blue.

I don't think this is a setting issue, it seems to have started with the last one (or maybe, two) Thunderbird updates.

Regards

Gary Thomas UK

Afte sending a mail, the popup menu shows that a copy is trying to be sent to the sent-file ( blue bar ) Nothing happens and system freeze. Opening the sent file shows message is there, but when trying to open it, system freezes again. It started about a week ago. Sincerely Jan Nielsen My accounts Jan.nielsen@demax.dk sales@demax.dk Business@ demax.dk

Recent Thunderbird auto-update to 128.1.1esr (64 bit). Now unable to search past events in Calendar. Find Events now relates only to current or future events. Previous to update I had the option to search 'All' which meant I could easily locate previous entries in Calendar, which I use as a diary and aide memoire. Settings provide no solution. Am I able to revert to a previous version kitted out with the 'All' option, perhaps? Please help. Diolch yn fawr i chi.

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit)

I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the IMAP accounts get the messages, whatever the configuration of the Server Settings. I.e. no messages for the POP accounts from "Check for new messages every X minutes", nor from "Get Messages". I have to restart Thunderbird to get the new messages for the POP accounts.

Everything worked well before, this problem happens since I have upgraded Xubuntu from 22.04 to 24.04, where the Thunderbird package switched to a mandatory Snap, where it upgraded to 128.1.0.

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

Dear Sir/Madame,

I am running Thunderbird v. 128.1.1esr, and having the problem, that all the content of my emails older than a given date vanished. I have all the heathers, but all the emails are empty.

Can you please give me some advise, what could be the reason? Thank You in advance! Norbert

Suddenly yesterday Thunderbird stoped to connect to my imap account. I managed to change to pop and it works, but i can only download inmail and no settings. I have Hostinger Titan Email since years. There is no problem at their end.

Regards Ben

Bonjour, utilisateur depuis de nombreuse année de Thunderbird, je rencontre un problème depuis juillet 2024. En effet sur l'ensemble de mes comptes, lors de transfert de mail avec pièce jointe, celle-ci n'est plus inclus dans le mail. pouvez vous m'aider merci.