Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't seem to sync my firefox on my laptop with my mobile phone?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by aserregie

more options

I set up a firefox sync account and then I tried to sync with my mobile phone. When I tried to punch in the code after clicking pair a device it didn't connect. I tried both ways from my laptop to mobile and from firefox on my mobile to my laptop. Am I doing something????????????

I set up a firefox sync account and then I tried to sync with my mobile phone. When I tried to punch in the code after clicking pair a device it didn't connect. I tried both ways from my laptop to mobile and from firefox on my mobile to my laptop. Am I doing something????????????

Chosen solution

Please see these for more instructions. If you are using the new sync please check out the second link first.

Please make sure you successfully set up one device with one account first. Then attempt to add the second device.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Please see these for more instructions. If you are using the new sync please check out the second link first.

Please make sure you successfully set up one device with one account first. Then attempt to add the second device.

more options

I setup one device then attempted to add the second it all checks out and works now thanks.