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I have accidently deleted a saved user and password how do i restore it

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  • Last reply by cor-el

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my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

All Replies (2)

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You can only restore your deleted password if you have the back up copy of the files signons.sqlite and key3.db .

Go to- AppData>>Mozilla>>Firefox>>Profile

and see if you can find it.

I hope it helps.

Modified by Riya

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unfortunately on Windows XP there aren't any previous versions of files available via System Restore, so if you do not remember the password and also do not have a bacukp copy of the above mentioned signons.sqlite and key3.db files then you are out of luck and you need to contact the website and ask to send a new password.