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Why are images not appearing in firefox mobile (template) on this website : http://rizdesigns4u.com/rag

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  • 2 have this problem
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  • Last reply by rizzyc

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I have created an image gallery on my webserver and the mobile theme works well for other browsers such as chrome, however when you view it on the firefox mobile browser (using the mobile theme) the album pic shows up but the actual image shows up blank): You can see the image not appearing here: http://rizdesigns4u.com/rag

The image appears fine in all other mobile browsers I have tested: Dolhpin browser, HTC stock browser, chrome browser

I have created an image gallery on my webserver and the mobile theme works well for other browsers such as chrome, however when you view it on the firefox mobile browser (using the mobile theme) the album pic shows up but the actual image shows up blank): You can see the image not appearing here: http://rizdesigns4u.com/rag The image appears fine in all other mobile browsers I have tested: Dolhpin browser, HTC stock browser, chrome browser

All Replies (2)

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Hi,

It it working pretty well for me. Have you cleared the application cache? Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.


Did this help you with your problems? Please let us know!

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This did not solve the issue, i have also tried this on my nexus 7 firefox browser and the same problem occurs. It doesn't appear to be associated with cache since i've never used this website on my nexus 7 before. Please ensure you are actually clicking on the album page and attempting to view the image. The full url would be: final link On this page, you will notice it is blank, but the image is supposed to be there.