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I cannot add bookmarks or move bookmarks from old computer on the same version of Firefox

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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I have tried to move the bookmarks file but get the message 'unable to process file'. Also I cannot save any bookmarks

I have tried to move the bookmarks file but get the message 'unable to process file'. Also I cannot save any bookmarks

All Replies (3)

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Chosen Solution

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Having spent most of yesterday trying to do this with numerous restarts it now works - the mysterious world of computers never fails to amaze, annoy and frustrate!!!!

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