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How do I bring my tab thumbnails back?

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

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Dear Mozilla,

 My new-tab-thumbnails feature is gone now and I'd like them back.  Things I've tried are:  

1. On a new tab I clicked on the icon that turns these thumbnails on. Turns out they were already set to "On". Then I checked the webpage below. It didn't help me as my thumbnails are STILL missing. https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing

 Any ideas?  Suggestions?        - Partok
   Running Firefox 26.0
Dear Mozilla, My new-tab-thumbnails feature is gone now and I'd like them back. Things I've tried are: 1. On a new tab I clicked on the icon that turns these thumbnails on. Turns out they were already set to "On". Then I checked the webpage below. It didn't help me as my thumbnails are STILL missing. https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing Any ideas? Suggestions? - Partok Running Firefox 26.0

All Replies (1)

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Are only the thumbnails missing and do you still have (empty) tiles on the about:newtab page?

Are you keeping the history and the cache?

In case you are using "Clear history when Firefox closes":

  • do not clear the Cache (Firefox will disable the disk cache in this case, see about:cache)