Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Profile bug? "unresponsive plugin" Shockwave (/questions/970014)

more options

unable to upload pictures on face book. a message being shown " shockwave plugin unresponsive.

unable to upload pictures on face book. a message being shown " shockwave plugin unresponsive.

All Replies (1)

more options

Check your plugins are uptodate!

Type about:addons in URL and Goto Plugins

  • Check all the plugins are "Always Active"

Somewhere on the page right click, go to view page info > permissions and make sure that adobe flash content is allowed to play on that domain.

Flash in Protected mode occurs issues too