Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have been buying BigFish Games for over a year .Recently i have had to reformat my laptop ,Mozilla stops responding when i open new pages and now I can't get

Granella
Granella
more options

slow running ,crashing,freezing will not open my dnld games ,it gives me errors to contact the vendors.I can not browse the internet , everything ( Page ) freezes or stops responding. 3 months back I reformatted my laptop because of low virtual memory .It was bought second hand ,so i figured it was time .It is a Vaio 2003-2004 K PCG-K45. I have updated all my drivers and windows updates I thought , I don't know what else to do

slow running ,crashing,freezing will not open my dnld games ,it gives me errors to contact the vendors.I can not browse the internet , everything ( Page ) freezes or stops responding. 3 months back I reformatted my laptop because of low virtual memory .It was bought second hand ,so i figured it was time .It is a Vaio 2003-2004 K PCG-K45. I have updated all my drivers and windows updates I thought , I don't know what else to do

All Replies (2)

iamjayakumars
iamjayakumars
more options

Update your flash.. your using older version of flash..

Download flash

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Did you set up Firefox from scratch or did you copy over some or all of your old files?

Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any improvement in stability or performance?