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Website says my Firefox is not up to date so I cannot access my account information.

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  • Last reply by ideato

freak4904
freak4904
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I am trying to access my account information on Capital One 360 and that site give me the following error: "Your current web browser [Firefox 3.5] is no longer supported by Capital One 360. Until you update it, you won't be able to access your account(s) online." When I check on my current version via the Help, About Firefox tabs it says it is up to date and is version 23.0.1. Please advise what I need to do to be able to access this site. I would rather not have to switch browsers. Thank you.

I am trying to access my account information on Capital One 360 and that site give me the following error: "Your current web browser [Firefox 3.5] is no longer supported by Capital One 360. Until you update it, you won't be able to access your account(s) online." When I check on my current version via the Help, About Firefox tabs it says it is up to date and is version 23.0.1. Please advise what I need to do to be able to access this site. I would rather not have to switch browsers. Thank you.

All Replies (1)

ideato
ideato
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Hello freak4904, see how to fix that : Websites say that Firefox is outdated or incompatible even though it's the latest version


thank you