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When i change the color on email I get the wrong color, geek squad says it is you

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

star4you
star4you
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I use earthlink for email. and you as a provider. when i am on email and want to change colors i get the wrong color. example i select red and it gives me green. my husband went to earthling using chrome as a provider a the colors work correctly. I took the computer to the geek squad and they say the problem lies with you. It happen on two different computers. so it is not a computer problem. can you fix this.

I use earthlink for email. and you as a provider. when i am on email and want to change colors i get the wrong color. example i select red and it gives me green. my husband went to earthling using chrome as a provider a the colors work correctly. I took the computer to the geek squad and they say the problem lies with you. It happen on two different computers. so it is not a computer problem. can you fix this.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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That can be caused by a problem with the color profile for your display monitor or color profiles embedded in images.
You can disable color management to test that.
You can set the gfx.color_management.mode pref to 0 on the about:config page to disable Color Management.
You need to close and restart Firefox to make the change effective.

See: