Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to turn on password manager, even after disabling all add-on extensions, and turning off firewall.

Lord_of_Hordes
Lord_of_Hordes
more options

As the description says, I am unable to turn on the password manager. I have tried disabling all of my add-ons/extensions, and turning off my firewall. After that, I tried restarting the browser, and still getting the same result. Here is a screen cap:

http://smg.photobucket.com/user/carbonblack/media/pwmanager_zpsae099e1c.jpg.html?sort=3&o=0

The box is there, but it is shaded, and I am unable to check the box to activate it. I am running Firefox v21.0. I have two Addons: Adblock Plus, and Adblock Plus Popup Blocker. I simply use Windows Firewall and Microsoft Security Essentials. But, as I said before, I turned all of those things off and I am still getting this problem. Any help will be appreciated.

As the description says, I am unable to turn on the password manager. I have tried disabling all of my add-ons/extensions, and turning off my firewall. After that, I tried restarting the browser, and still getting the same result. Here is a screen cap: http://smg.photobucket.com/user/carbonblack/media/pwmanager_zpsae099e1c.jpg.html?sort=3&o=0 The box is there, but it is shaded, and I am unable to check the box to activate it. I am running Firefox v21.0. I have two Addons: Adblock Plus, and Adblock Plus Popup Blocker. I simply use Windows Firewall and Microsoft Security Essentials. But, as I said before, I turned all of those things off and I am still getting this problem. Any help will be appreciated.

All Replies (3)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

have you gone through 

Password manager - Remember, delete and change saved passwords in Firefox

Modified by Amit Kumar Thakur

philipp
philipp
  • Moderator
more options

hello, when you've set firefox to not remember any history (=permanent private browsing mode) in the privacy settings, then no passwords can/will be stored either...

Lord_of_Hordes
Lord_of_Hordes Question owner
more options

Thank you Phillip. That fixed the problem.  :)