Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get tons of files after I install Firefox?

  • 6 replies
  • 2 have this problem
  • 2 views
  • Last reply by ChedderBox

more options

After I install any firefox Version I get Shortcuts and files. Here's a list: defaults dictionaries accessibleMarshal webapprt uninstall searchplugins modules extensions components application blocklist breakpadinjector chrome.manifest crashreporter crashreporter crashreporter-override d3dcomplier_43 d3dx9_43 dependentlibs.lisy freebl3.chk freebl3 gkmedias install mozjs mozglue mozalloc maintenanceservice_installer maintenanceservice livglesv2 libegl mozsqlite3 msvcp100 msvcr100 nspr4 nss3 nssckbi nssdbm3.chk plugin-container plds4 plc4 platform omni.ja nssutil3 nssdbm3 precomplete removed-files smime3 softokn3.chk softokn3 ssl3 updater xul webapp-uninstaller webapprt-stub update-settings updater xpcom

I think they are ALL parts of Mozilla and I want to get RID of the shortcuts/files from my computer (All files in the list are icons)but whenever I send 1 and try to open Mozilla firefox it says 'Error: couldn't find XPCOM"

After I install any firefox Version I get Shortcuts and files. Here's a list: defaults dictionaries accessibleMarshal webapprt uninstall searchplugins modules extensions components application blocklist breakpadinjector chrome.manifest crashreporter crashreporter crashreporter-override d3dcomplier_43 d3dx9_43 dependentlibs.lisy freebl3.chk freebl3 gkmedias install mozjs mozglue mozalloc maintenanceservice_installer maintenanceservice livglesv2 libegl mozsqlite3 msvcp100 msvcr100 nspr4 nss3 nssckbi nssdbm3.chk plugin-container plds4 plc4 platform omni.ja nssutil3 nssdbm3 precomplete removed-files smime3 softokn3.chk softokn3 ssl3 updater xul webapp-uninstaller webapprt-stub update-settings updater xpcom I think they are ALL parts of Mozilla and I want to get RID of the shortcuts/files from my computer (All files in the list are icons)but whenever I send 1 and try to open Mozilla firefox it says 'Error: couldn't find XPCOM"

Chosen solution

Are you installing firefox to your desktop? these should all be going to program files.

Read this answer in context 👍 1

All Replies (6)

more options

Chosen Solution

Are you installing firefox to your desktop? these should all be going to program files.

more options

Oops I meant "Whenever I send 1 to the recycling bin and try to open Mozzila fox it says "Error: coudln't find XPCOM"

more options
more options

Here's an Image on the background

more options

I think i was Installing it to Desktop? What's wrong with it??

more options

Oh yes. Now I see. I've reinstalled it and sent it to Program Files. thanks.