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When I click to open Firefox, iTunes launches instead, and no Firefox browser window appears.

  • 3 replies
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  • Last reply by TechTone

TechTone
TechTone
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When I click to open Firefox, iTunes launches instead, and no Firefox browser window appears.

When I click to open Firefox, iTunes launches instead, and no Firefox browser window appears.

All Replies (3)

user633449
user633449
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Is this the Firefox icon on your desktop, or where are you clicking to open Firefox? Also, you firefox is out of date, please update immediately Update Firefox to the latest release

TechTone
TechTone Question owner
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This is both the Firefox icon on my Windows 7 taskbar, as well as when I launch Firefox directly from Programs. A Firefox window opens, but then disappears, and iTunes comes up instead. I have installed version 16.0.2 now. Thanks for your help.

TechTone
TechTone Question owner
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Actually... I take it back. I TRIED to update to 16.0.2, but I keep getting the error message that Firefox must be closed first. I'm using Chrome to send these messages, and have also closed iTunes, in case that was contributing to the problem. No use... I can't install the upgrade.

HELP!