Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

With Windows Vista Once the file is Downloded I Can't Open File, Whats wrong, What Can I Do to Solve this problem?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

carmon
carmon
more options

Tried to download an AntiVirus program Windows Vista and Firefox, once I click download the file is taken to the Download management window, then I try to open the File by Double-Click' or Right Clicking The Mouse, but nothing happens. the word Open it's not Highlighted or the right click won't do anything. Has anybody experienced this problem before? Help

Tried to download an AntiVirus program Windows Vista and Firefox, once I click download the file is taken to the Download management window, then I try to open the File by Double-Click' or Right Clicking The Mouse, but nothing happens. the word Open it's not Highlighted or the right click won't do anything. Has anybody experienced this problem before? Help

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

See also "Disable virus scanning in Firefox preferences - Windows"