Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My homepage will not load on firefox. I have checked settings. Will only come up as text. Suggestions?

  • 2 replies
  • 2 have this problem
  • 90 views
  • Last reply by cor-el

jackdetz
jackdetz
more options

My homepage loads with pictures on internet explorer, but on firefox it only loads as text on the left side of the screen. I have upgraded to the most recent version and checked my settings under internet options. I was hoping you could give me further suggestions. My cable company helped me track it down to the fact that the problem is with firefox on my computer.

My homepage loads with pictures on internet explorer, but on firefox it only loads as text on the left side of the screen. I have upgraded to the most recent version and checked my settings under internet options. I was hoping you could give me further suggestions. My cable company helped me track it down to the fact that the problem is with firefox on my computer.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello jackdetz, please go through the steps covered in Websites look wrong or appear differently than they should - they contain the most common solutions for the issue you've described...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.