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Th video does not work for me on certain websites

farr.marty
farr.marty
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When I'm on hsn.com, none of the videos will work for me. How do I fix this problem?

When I'm on hsn.com, none of the videos will work for me. How do I fix this problem?

All Replies (1)

FireChemist
FireChemist
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Try running Firefox in safe-mode.

  • Firefox -> Help -> Restart with add-ons disabled

If it works in safe-mode, that means one of your Add-on Extensions is causing the problem, which will require disabling them all, and then re-enabling them one by one to isolate the problem.