Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have problems with Juno.com but only when using FF

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by dedgar

dedgar
dedgar
more options

I can log in to Juno.com or my hotmail.com email accounts and read emails. I can generate emails and send them also. What I can't do is cut and paste to an email. I can if I am in IE but not if I'm using FF. I also can't read any news shown on the Juno.com log in page using FF but can if using IE. I also have a gmail account and I CAN cut and paste in it.

I can log in to Juno.com or my hotmail.com email accounts and read emails. I can generate emails and send them also. What I can't do is cut and paste to an email. I can if I am in IE but not if I'm using FF. I also can't read any news shown on the Juno.com log in page using FF but can if using IE. I also have a gmail account and I CAN cut and paste in it.

All Replies (2)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

dedgar
dedgar Question owner
more options

Didn't work. Still can't but/paste.